Delays, cancellations and missed connections

What to do when a flight at ATL goes wrong: a cancellation late in the day, a delay that eats a connection, or weather that puts a trip at risk. The guides set out your options in the order you need them, what the airline owes you and where to wait.

• Atlanta Airport Phone Numbers and Customer Service

  ATL's guest relations, parking, TTY and on-site emergency numbers, airline phone lines, and who handles lost items and rides.

  • Who to call at the airport
  • In an emergency, call 911
  • Who has the thing you lost?
  • Airline phone numbers
  • Rides, shuttles and parking
  • If you’d rather ask a person
  • Wheelchair and mobility help in person
  • Sources
• Delays at ATL: where to wait for a seat, food or a lounge

  Where to wait out a delay at ATL: a seating area and five restaurants in Concourse C, all-night food in C, D and E, and a lounge day pass at $40 to $50.

  • A seat with an airfield view
  • If the delay runs past 10 p.m.
  • Lounges for a long wait
  • Charging up and getting around
• Flight canceled at ATL: rebooking, hotels and what stays open tonight

  Delta tries to rebook a canceled flight automatically and may offer a hotel if it caused it. Hotels on the free SkyTrain and what's open all night.

  • Rebook with your airline before you look for a bed
  • What Delta may give you tonight
  • Which hotels you can reach at night
  • Where to rest inside the airport
• Is Atlanta Airport Closed or in a Ground Stop?

  This site shows no live status. Check the FAA's status page, ATL's flight search and your airline, and see what a ground stop means for your flight.

  • Where to check, in order
  • What the labels mean
  • What it means for your flight
  • If you’re stuck
  • Sources
• Missed connection at Atlanta airport: what to do first

  Open your airline's app, then try a Delta Help Desk on Concourse A, B, C, E or F or the number ATL lists. Delta's hotel and meal help names a misconnect.

  • Check the app before you queue
  • Find the nearest desk
  • What Delta may provide
  • Phone numbers for the main airlines
  • Getting to the new gate
  • If you landed from abroad
• Stuck overnight at Atlanta airport: what's open and the closest hotels

  Every concourse has an all-night vending machine or counter, four hotels sit on the free 24-hour SkyTrain, and Minute Suites B24 and F6 never close.

  • Ask the airline for a room first
  • What’s open all night, concourse by concourse
  • The closest hotels, and how to reach them at night
  • Leaving for a hotel means screening again
  • If you’d rather stay inside