Medical help at Atlanta airport: 911, defibrillators and where to ask
ATL says to call 911 and look for defibrillator wall signs. It names no clinic or first-aid room. Who to ask, and which shops ATL lists for medicine.
In a medical emergency at ATL, call 911. That is the instruction on ATL’s amenities page under Medical Services, and ATL’s Guest Relations page lists 404-530-6800 for on-site emergencies. The amenities page names no clinic or first-aid room. It points to defibrillators (AEDs) and to airport staff.
Where is the nearest defibrillator?
ATL’s amenities page says about 200 defibrillators are in the terminals, concourses and off-site locations. It tells you to look for wall signs that show a defibrillator’s location, or to ask airport personnel for help.
The airport’s map marks units on every concourse, T and A through F, with Concourse F’s Level 2 included, and in the Domestic Terminal. The International Terminal has one marked, at International Arrivals. Because the map shows fewer than half the units, a blank stretch on it doesn’t mean there’s no unit nearby, so the wall signs are the cue. Our medical page lists the marked units by area.
Who can you ask in person?
The Atlanta Police Department is listed at International Arrivals, and our police page shows the spot. Our information desks page lists the other staffed posts:
- Customer Experience Representatives in the Domestic Terminal’s west crossover and in the transportation mall at the Plane Train
- Information desks on Concourse E, on Concourse F and at International Arrivals
ATL describes the Customer Experience Representatives as staff who answer questions, give directions and help at security checkpoints. The description doesn’t mention medical aid.
Shops that sell medicine
ATL lists no pharmacy. It lists these newsstands and travel stores as selling medicine, one or more on every concourse. The airport doesn’t say which medicines they carry, so ask at the counter.
| Where | Listing | Hours |
|---|---|---|
| Concourse T | CVS Kiosk, next to Gate T6, also listed as vending | Daily, 24 hours |
| Concourse A | Travel@Ease, Concourse A Center | Daily, 24 hours |
| Concourse B | 11 Alive Travel Store, next to Gate B19 | Daily, 5 a.m. to 11 p.m. |
| Concourse C | The Market, northwest of center | Daily, 6 a.m. to 11 p.m. |
| Concourse D | ATL Today, next to Gate D10 | Daily, 5 a.m. to 11 p.m. |
| Concourse E | The Goods at ATL, north of center | Daily, 5 a.m. to 11 p.m. |
| Concourse F | CNN International, next to Gate F5 | Daily, 5 a.m. to 10 p.m. |
| Domestic Terminal | Shellis News, North West Atrium | Daily, 5 a.m. to 9 p.m. |
| International Arrivals | CNN International | Daily, 7 a.m. to 9 p.m. |
SUNMED, at the center of Concourse D, daily 6 a.m. to 10 p.m., is not on that list. ATL describes it as a CBD store selling hemp wellness products.
What do you tell TSA at the checkpoint?
If you need help during screening, you or your traveling companion can talk to the TSA officer. TSA’s Disabilities and Medical Conditions page says you can state a medical condition out loud, with the TSA Notification Card or with medical documentation.
Our medication and devices guide covers pills, liquids, insulin pumps and implants at the checkpoint.
Sources
- Our medical page, police page, information desks page, security page and the venue listings in the table
- ATL’s amenities page (Medical Services) and its Guest Relations page
- TSA’s Disabilities and Medical Conditions page