ATLAirport Guide

Sensory room

Sensory room at Hartsfield–Jackson Atlanta International Airport: where it is, as the airport lists them.

More in our guide: Sensory rooms and quiet spaces at ATL: the Concourse F room and who opens it.

A compact soft-blue sensory room with a mini ball pit, tactile activity panel, padded platform and illuminated bubble column
Sensory room · Concourse F departures

Sensory room

Where
  • Concourse F: 1

Source: Hartsfield-Jackson Atlanta International Airport

Questions about sensory room at ATL

Where can I find the sensory room at ATL?

Concourse F: 1.

  • Chapel: Interfaith Chapel, Domestic Terminal Chapel: atrium, third floor (pre-security)
  • Accessibility services: Hearing loop telephones, Concourse E: 1 (one of 4 listings)

Good to know

  • Delta says a Delta agent can provide access to the multi-sensory rooms at ATL. It describes them as a calming environment away from the busy terminal, with calming colors and sounds and a quiet space to prepare for a flight.
  • Delta says some of its multi-sensory rooms also have an aircraft mock-up that helps you get familiar with air travel before your flight. It lists the rooms at Atlanta, Detroit and LaGuardia.
  • The airport's printable ADA and Special Services Map marks sensory rooms, service animal relief areas, adult changing stations, wheelchair charging stations, nursing mothers rooms and TTY/TDD telephones.
  • For help boarding, deplaning or connecting, Delta asks for an Accessibility Service Request in My Trips or a call to 404-209-2424. For other services, call 404-209-3434 and dial 711 for Relay Services.
  • American helps customers with cognitive or developmental disabilities board, deplane and connect flights, and customers who need special assistance can ask to board early at the gate.
  • TSA lets passengers with non-visible disabilities such as autism spectrum disorder, Alzheimer's and dementia be screened without being separated from a traveling companion. A companion who helps during screening is rescreened.
  • Airlines may issue a gate pass that lets one adult accompany a disabled passenger through the checkpoint, at each airline's discretion. The airport asks passengers who need extra help to contact TSA Cares 72 hours before the flight.
  • ATL and Delta have hosted an airport rehearsal called Wings for All for children with intellectual and developmental disabilities and their families, with a simulated flight. The airport's 2019 news item counted it as the fourth year.

Sources: Delta Air Lines, Hartsfield-Jackson Atlanta International Airport, American Airlines, Transportation Security Administration